Customer Testimonials
Great friendly service department, got my truck in and fixed in a timely manner for warranty work.
Great customer service, my truck got fix right away ones we got the parts for it!!
Nick is great to work with and very responsive and quick! Highly recommended.
Great service. Keith Adams provides excellent customer service.
Everyone at Yeti was super nice and made the process of buying a car super quick and easy
I love my 2022 Bronco Sport.I highly recommend you to buy card in Ford.Amazing customer service 🙂
Nick was great, made sure I was informed and the work was done correctly and quickly. Would highly recommend for any Ford service needs
Justin was able to us the exact car we were looking for and able to deliver the bronco to us in only a few days.
Very friendly staff, helped answer my questions, and were personable and professional.
Front desk staff, Nick, was friendly, professional, and good communication skills. He check in on me during my stay and made sure I knew that there were complementary beverages available. Service was timely and efficient.
Amazing customer service. They were diligent on keeping me up to date with the the progress on my car. And nick was absolutely amazing.
Great job! Nick at front desk went over and above, finding a warrenty that i bought that I had forgotten about. Covered much of the work that was needed. Got my vehicle in, kept me up to date on timing, ordered all parts needed. Great experience at a dealership, which usually isn't!
Nick at Jackson Hole Ford has been amazing to work with. Any questions or concerns I have had have been addressed with professionalism and in a timely manner. I have been able to get my vehicle in quickly when other shops are unable to get me in for months. Maintenance and repairs have been done effectively and efficiently. I will definitely be returning for future work! Thanks for your great service!!
Always a pleasant experience with Nick. He’s friendly, helpful, knowledgeable and takes great care of his customers. The candy doesn’t hurt either 😋
Nick at Yeti Ford was very helpful and informative when it came to diagnosing my 18 F150.
Nate and the mechanics did great diagnosing my vehicle and getting it back to me in a timely manor. I was notified when they had figured out what was the problem and told I’d be able to pick it up within a few hours. Everybody appreciate being kept in the loop and that’s what they excelled at. Appreciate you guys at Jackson Hole Ford.
Prompt service. Great staff, they were attentive to my needs. I would use them again. I am a satisfied customer.
Courteous. Work completed in a timely manner.
Nick is the best and always takes great care of me and my vehicles.
Nick and his team were great! I had excellent communication and service.
Really pleased with Nick and his crew at Jackson Hole Ford. The service department went above and beyond to assist in helping get my 6.4 power stroke back on the road. They were very knowledgeable about the issues with the truck. Nick has always been professional and listens to concerns as well as timely on updates and returning phone calls.
Justin and the team went above and beyond. I finally got the Bronco that I always wanted. I can’t recommend them highly enough.
Excellent service and everybody is really nice and easy to work with
As always, JH Ford provides great customer service. Nick ordered the part I needed, it arrived early and they installed it quickly. Each time I visit the dealer for service, everyone is friendly and helpful.
Nick does a great job managing our service. Our F250 Superduty is an investment and worth taking care of with a dealer. Nick gets us scheduled, makes reasonable estimates, and communicates clearly about what is being done to the truck.
Awesome dealership, highest care for the customer. My truck had an emissions issue pop up while traveling through Jackson from Michigan on a trip. They recognized my urgency and said they had to stay on the work path they were on (fully expected) but would get me in as soon as they could. They were able to get a look at the vehicle within 24 hours, part ordered and the truck returned to me in two days. Out of curiosity I called 3 other dealerships in the surrounding area and was told the soonest I would get looked at was the following ...
I had to bring my F150 here for repairs and ultimately decided to trade it in. Justin was a fantastic salesman and made me feel like he genuinely cared about finding the right truck for me. He and Darren were negotiable and amenable and I ultimately drove off the lot in a safe and reliable truck that I’m excited to have for years to come. Everyone I met there was extremely friendly, from Nick in the service dept to Justin and Darren, and also the few other salesmen that were around and their financing guy. I had a few ...
I am so impressed with Nick, the service manager, at Jackson Hole Ford. He is kind, communicates clearly and often, and follows through. To me, that is invaluable. Thanks Nick!!
Jackdon Hole Ford is THE BEST! Great experience and would return there for our next vehicle purchase.
Great experience at Jackson Hole Ford, the salesperson Levi was great and had a wonderful attitude, the same went for Chris who walked us through the payment and term process. Connor the manager follwed up with me to ensure the process went smooth and he was great to work with as well!
Good place for fixing the old truck.
We were traveling through Jackson, WY a couple of days ago and in need of service for our vehicle. We went to Jackson Hole Ford. Many thanks to Nick, the service manager, for seeing that we were taken care of. He was pleasant, friendly and just plain nice folk.
EASILY THE BEST EXPERIENCE WITH A DEALERSHIP I'VE HAD. I worked with Connor. I called beforehand and spoke with him about the vehicle needs for my business. He helped me work through some key decisions I needed to make, sending me information over the course of about a week on various vehicles that might fit my unique circumstances. When I got there, things went very smoothly. Even the typically dreadful paperwork part with the finance guy (you all know exactly what I'm talking about) really was short and simple. I was impressed with the people and the overall ...
(Translated by Google) Very good attention and customer service excellent service and very kind thanks to the friend oconner (Original) Muy buena atención y servicio al cliente exelente servicio y muy amables gracias al amigo oconner
A truly excellent, honest, and fair buying experience. I traveled cross country to pick up a hard to find car and Jess and Bill were extremely helpful and great to work with.
Jess was very helpful with our new Ranger purchase. She was courteous, professional and knowledgeable on Ford products. She made the whole buying experience better than expected. The other team members were also very helpful and acted in a professional manner. Thank you Jackson Ford!
Connor was amazing to work with and went out of his way to purchase a vehicle from a different state and get it yeti ford for us. Defiantly recommend Connor for your next vehicle purchase.
I had a unique complexed situation which my salesperson Jessica "Jess" Thomas helped me out tremendously! I came to Jackson Hole Ford right before Christmas with bad credit a trade-in situation because I needed a 4WD vehicle and their finance guy Chris Mohr and "Jess" were able to get me into a suitable loan on the perfect vehicle for me! Unfortunately, I hit an elk 5 days later and totaled the vehicle. When I advised Jess of the situation she reassured me that everything would be okay and that Jackson Hole Ford would do what they could ...
Very helpful, Connor worked hard to find the right vehicle. I've had several opportunities to work with him and JH Ford; and have had a positive experience every time. Fair prices and focus on customer satisfaction - no need to look anywhere else. Thank you. It's nice to have a reliable local source.
Stopped in at Jackson Hole Ford just to see the Maverick shown on their website. This truck actually checked off most of what I wanted in it and was available instead of having to order. Sales staff (Connor Robinson, Chris Mohr and Jess Thomas) were first rate in demoing the Maverick. Was able to make a very good deal on this vehicle and it took me home that day. Had no intention of purchasing a vehicle that day, but glad I did as I had the first Maverick in Jackson and SVR.
I recently purchased a used Ford F-150 from Jackson Hole Ford and was so impressed with the quality of service I received. Connor Robinson and Christopher Mohr were outstanding to work with. They were friendly, knowledgeable, and have even kept in touch since my purchase to answer any questions that have come up. Jackson Hole Ford absolutely stands by the vehicles they sell. I am a very happy customer and highly recommend this dealership to anyone.
We had a great experience at JH Ford. They were extremely friendly and even came and picked us up in town. I was very impressed by their sincerity and knowledge and there excitement to bring us exactly what we wanted. We worked with Connor, Bridgette, and Chris and I cannot recommend them highly enough. If you are looking for a vehicle go here and you will feel so cared for and helped.
The service department did a great job getting my Edge repaired when the steering gear failed. Rob ordered the part for the repair and had them shipped overnight to get me on my way. Kudos for the prompt service.
Connor Robinson, Dillon Roloff, and Chris Mohr at Jackson Hole Ford are the Best! I needed to get a new vehicle to replace my old one. and they got me into a brand new Edge! Everything was so quick and easy. They took great care of me! I would recommend to everyone!
Worked with Gage in the service department. He was able to work with their team and diagnosed our issues which ended up not being as serious as we anticipated and they completed the work quickly. It was a rush jib and they worked us around their current appointments. Highly recommend these guys.
(Translated by Google) Connor Robinson is a very attentive person who helped me find a car for me and my needs and a very kind person (Original) Connor Robinson es una persona muy atenta q me ayudo a buscar un auto para mi y mis nesesidsdes y muy amable persona
Super helpful and friendly staff! Needed a new key fob for my car and they got it ordered and programmed for me in a timely manner. One would think that since they are the only Ford dealer in town that they could not try so hard. BUT they do! It makes me want to make my second car a Ford so I will only need to use them for our vehicle needs. It is May of 2023 and I am adding additional "shout outs" to my local Ford dealership. We did choose to make our second car a Ford ...
Connor Robinson and team did a great job making our deal right. Appreciate their communication and great follow up.
Excellent service
Connor robinson was great and got us into a vehicle we were interested in super quick!
Fantastic customer service & care! Connor Robinson was a delight & took the best care of us. We couldn’t have asked for a better experience!
Got a reservation early. Dropped off car. We had a function, and when it wasn’t ready at 3 we asked if we could pick it up first thing the next morning. It was ready to go when we got there.
Conner at Jackson Hole Ford is a ROCK STAR! I walked into this dealership with many question about purchasing my F-150 and his knowledge of everything really made me comfortable about going through with my purchase. Their customer service was great and I will definitely be going back when I am ready for another!
It has been a while since we’ve had our vehicles serviced here, but a lot has changed for the better! I was warmly greeted upon arrival and services were performed in a thorough and timely manner.
This review is regarding the amazing experience I had with Jackson Hole Ford's service department. My family and I were on a road trip in Grand Teton / Jackson area when we had a quite scary incident: my 2017 Ford expedition SUV lost power in the middle of the road during normal driving all of a sudden (we later learned it was due to a faulty electronic throttle body). The sudden breakdown meant my family (with two young kids) were stranded and we wouldn't be able to drive back home in California which was planned just 3 days after the incident ...
Great experience with Chad Mitchell at Jackson Hole Ford. I reached out after seeing a listing for a used F-150 on their website. Chad responded right away - turned out it had just in on trade that day, but Chad went out and took a video of the truck for me and answered my questions. When I came down to see it, I got a refreshing no BS experience: Chad gave me a very straightforward walk through of all the minor issues with the truck (a vehicle with 150k miles will have them) and offered an as-is price or offered ...
Best car buying experience I've ever had. The team and especially Ryan treated me exceptionally well!! Thank you guys
Customer service is top notch. Thanks especially to Gaige who went above and beyond to ensure our satisfaction with an oil change and minor repair while we were traveling through town.
The team at Jackson Hole Ford were extremely helpful, right from the get go they offered excellent, honest and upfront advice. They got me in and out in no time and I was offered a loaner while they completed the work. Jenny met me at the front desk and assisted in getting my vehicle checked in. The service staff were friendly and ensured that everything was completed as requested. I can highly recommend this dealership for all your automotive needs.
My girlfriend and I went in to get a new vehicle and the help we received was top notch! Eli was very helpful and professional and throughout the entire process he made sure we were taken care of. I would highly recommend these guys to anybody looking for a new vehicle!
We were traveling cross country, pulling our trailer. We noticed radiator leaking. I called 5 different auto shops and explained our situation. They all said they were booked for weeks. We pulled into JHF, explained our situation, and were back on the road in 2 1/2 days (even though they were really busy too). We got home safely! These Arizonians really appreciate JHF!
Broke down after hours on a Friday night! Just happen to catch the service manager there and he was helpful and got us back on the road! Five stars!
Very nice they treated us very nice I got lower payment on my truck unlike yeti in pinedale that did not want to work with me
Excellent treatment by the service staff. 2000 miles away from Home, and I needed an oil change with fuel filter. They fit my F250 Super Duty King Ranch Diesel Into their morning schedule and It was done by 10:00. Thanks again for keeping us on the road safely.
My family and I happened upon the dealership as the dreaded check engine light showed up as we’re towing a camper with our F-150 loaded down with our 3 tiny humans. We were about 1/4 of a mile down the road when we saw the Ford sign from the street and pulled in. It was lunch time on a Tuesday and I walked into the dealership and was greeted with a smile and how can we help? Not only did the service advisor bring someone out to the lot across the street with him to do some detective work, but they ...
Andrew did a great job helping us find exactly what fit our needs. We are ready for adventures in our Rocky Mountain Yeti, Quadvan 4x4, Ford Transit!
Tania is awesome!! she got me in to my brand new F-250!!!
Good service. They had free pizza. It was amazing.
Tania is the best salesperson I've come across. Honest and easy going. I hope she's there when I'm ready to trade out. So happy with my deal!
Awesome customer service, Tania is supper amazing and so attentive to detail. Bought an SUV and she helped me get exactly the vehicle I was looking for and for the right price. Totally recommend this place!
Not a big pushy dealership. They didn't have the vehicle I wanted exactly and Cory actually worked to get me the vehicle I was looking for. Excellent costumer service.
The people here were awesome! I would absolutely recommend them to anyone and I will use them in the future!
I have all good to say about the service dept there at Jackson Hole.Ford I purchased my vehicle in Utah (mistake). It had several problems of which all were addressed in a professional timely manner. When the mechanic took my truck for a ride to make sure all was fixed, a new problem arised. The code was read and it was a bad Throttle body. I didn’t have the money to fix it because it was right before Christmas. The dealership decided to give me and my family a Christmas present... they replaced it free of charge! Thank ...
THIS PLACE IS AWESOME. I would like to highlight the experience I had with Jackson Hole Ford and Sam Nash. We were on vacation mid-day on a Friday and ran over a rock in the road in our Ford Focus RS. When we pulled over to assess the damage, we were literally right in front of the Jackson Hole Ford Dealership. The tire the RS uses is rare, and not one that you keep in inventory, and not surprisingly they did not have it in stock. The best they could do was to get one in next week. However, Sam ...
Best experience I’ve ever had at a dealership. Pulled a risky move when I gave my budget and said what I was looking for. And rather than being run over the coals and exploited, I got the exact truck I wanted. The total price came in about 15k lower than my expectations. Everyone I met just seemed to be honest, straightforward, and kind. Sam Nash was a dream to work with. I’ll happily continue to do business with Jackson Ford. I dropped by on a whim and they treated me right; treated me like a human, not a ...
This dealership is great. Coming from California towing a 5th wheeler needed urgent service. Very nice and caring people. Although they were fully booked they took me right in. That allowed me to continue the vacation with my family. Thank you!!
Communication on service billing missed the mark but they made it right in the end